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Email Etiquette: Do’s and Don’ts to Follow Before You Hit Send

In this constantly changing, fast-paced tech world, we can sometimes forget how important proper email etiquette is. Technology has engaged teens especially, with positive fast-paced interactions. Unfortunately, many negative effects can result from not using proper email etiquette. What is appropriate with friends in emails and on social networking sites may not be appropriate when looking for a job, applying to college, or conversing with someone in authority. Being correct in your email correspondence is key to standing out.

Here are some tips for crafting appropriate email messages:

  • In an email, all caps is the same as shouting at someone. WILL YOU in caps means something different than will you in lowercase letters.
  • Use a clear and interesting subject line.
  • Check and proofread your message for grammar and spelling.
  • Be especially sure to check for correct spelling of personal names.
  • Always remember to say thank you in your emails, especially when asking for something.
  • Be specific in your email, details count.
  • Keep private material confidential.
  • Limit e-mail to one topic.
  • Don’t put anything in an e-mail that you would be uncomfortable sharing with the entire world.
  • Write the most important part of your message in the first sentence. Recipients often do not read the entire e-mail.
  • Limit the use of exclamation points.
  • Be careful when you hit ‘Reply All’ – you may not want to include everyone in the reply.
  • Use acronyms sparingly. Not everybody knows every acronym.
  • Use an e-mail signature and provide the best means of contact; too much contact information can be overwhelming to the recipient.

Check out the links provided below for more information:

Mark Irish

Mark Irish

Mark Irish is the Library’s Teen Librarian. He became a librarian in 2000. His educational background is in the Social Sciences. He loves reading teen and adult literature in which the characters show great resilience. He also enjoys listening to country music. Mark volunteers with JDRF to help find a cure for Type 1 Diabetes and to mentor teens that are affected by it. He is an avid mountain biker and also enjoys kayaking and the great outdoors. Click here to subscribe to Mark Irish's blog posts!

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